Learn more

TALKDESK INC

Overview
  • Total Patents
    131
  • GoodIP Patent Rank
    10,878
About

TALKDESK INC has a total of 131 patent applications. Its first patent ever was published in 2019. It filed its patents most often in United States. Its main competitors in its focus markets computer technology, telecommunications and it methods for management are N3 LLC, NICE LTD and LANGUAGE LINE SERVICES INC.

Patent filings in countries

World map showing TALKDESK INCs patent filings in countries
# Country Total Patents
#1 United States 131

Patent filings per year

Chart showing TALKDESK INCs patent filings per year from 1900 to 2020

Top inventors

# Name Total Patents
#1 Paiva Tiago 65
#2 Adibi Jafar 52
#3 Antunes Bruno 37
#4 Kannan Charanya 36
#5 Costa Marco 28
#6 Carmo Joao 28
#7 Fama Jason 20
#8 Lawrence Richard 20
#9 Pinheiro Alexandre 11
#10 Veloso António 11

Latest patents

Publication Filing date Title
US2021006661A1 Carrier connect platform within a cloud-based contact center
US2020412874A1 System and method for integrating legacy telephony components with a cloud-based contact center
US2021084153A1 Computerized browser system for a graphically interactive voice response system
US10827062B1 Context data display for a graphically interactive voice response system
US10812659B1 Optimized dynamic number insertion (DNI)
US10785374B1 Optimized dynamic number insertion (DNI)
US10868914B1 Capacity manager for multi-dimensional presence model to manage call-center agent load
US10897539B1 Method for visual-based programming of self-service workflow
US2021006654A1 Method for contact-center mobile virtual network operation
US10944870B1 Customer experience options in a graphically interactive voice response system
US10887463B1 Method of using multi-dimensional presence model to manage call-center agent load
US10929796B1 Scheduling agents using skill group weights
US2021004817A1 System and method for automated agent assistance within a cloud-based contact center
US10812655B1 Methods and systems for seamless outbound cold calls using virtual agents
US2021125203A1 Data management platform, methods, and systems for contact center
US2021125117A1 Systems and methods for quality management system deployment
US2021125241A1 Methods and systems for customer tracking in data management platform for contact center
US2021125206A1 Methods and systems for customer identifier in data management platform for contact center
US2021125233A1 Methods and systems for segmentation and activation in data management platform for contact center
US2021125204A1 Data management platform, methods, and systems for contact center