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NEWVOICEMEDIA LTD

Overview
  • Total Patents
    46
  • GoodIP Patent Rank
    43,544
  • Filing trend
    ⇩ 72.0%
About

NEWVOICEMEDIA LTD has a total of 46 patent applications. It decreased the IP activity by 72.0%. Its first patent ever was published in 2007. It filed its patents most often in United States, EPO (European Patent Office) and WIPO (World Intellectual Property Organization). Its main competitors in its focus markets computer technology, telecommunications and it methods for management are TALKDESK INC, NICE LTD and VERINT AMERICAS INC.

Patent filings per year

Chart showing NEWVOICEMEDIA LTDs patent filings per year from 1900 to 2020

Top inventors

# Name Total Patents
#1 Unitt Ashley 28
#2 Mccord Alan 21
#3 Pickering Richard 8
#4 Fairweather Tom 3
#5 Pickering Richard B 3
#6 Mcardle Christian 3
#7 Wade Jonathan Alexander 3
#8 Ardelean Selma 3
#9 Fellowes Mark 3
#10 Galvin Brian R 3

Latest patents

Publication Filing date Title
US2019171660A1 System and method for text categorization and sentiment analysis
US2019050875A1 Customer interaction and experience system using emotional-semantic computing
US2019028587A1 System and method for integrated virtual assistant-enhanced customer service
US2018121766A1 Enhanced human/machine workforce management using reinforcement learning
US10162844B1 System and methods for using conversational similarity for dimension reduction in deep analytics
US2018082679A1 Optimal human-machine conversations using emotion-enhanced natural speech using hierarchical neural networks and reinforcement learning
US2017169325A1 System and method for an optimized, self-learning and self-organizing contact center
US2018082213A1 System and method for optimizing communication operations using reinforcement learning
EP3414888A1 Day-level sla-based routing
US2017255945A1 System and method for intelligent sales engagement
US2018082210A1 System and method for optimizing communications using reinforcement learning
US2018011929A1 Concept-based search and categorization
US2017255888A1 System and method for intelligent sales engagement
US2016255199A1 Distributed constraint-based optimized routing of interactions
US2016239762A1 System and method for an optimized, self-learning and self-organizing contact center
US2016219151A1 Day-level SLA-based routing
US2016371509A1 System and methods for tamper proof interaction recording and timestamping
US2015339327A1 Conversation analytics
US2015012974A1 System and methods for tamper proof interaction recording and timestamping
EP2823607A1 System and method for optimized and distributed routing of interactions