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US10958788B1
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Third-party outdial process for establishing a language interpretation session
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US10972606B1
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Testing configuration for assessing user-agent communication
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US2021090089A1
|
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Resiliency configuration for a cloud-based contact center system
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US2020364297A1
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Language identification system for live language interpretation via a computing device
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US2020366790A1
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Configuration for transitioning a communication from an automated system to a simulated live customer agent
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US2020365147A1
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Configuration for simulating an interactive voice response system for language interpretation
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US2020193965A1
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Consistent audio generation configuration for a multi-modal language interpretation system
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US2020193980A1
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Configuration for remote multi-channel language interpretation performed via imagery and corresponding audio at a display-based device
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US2020065390A1
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Monitoring and management configuration for agent activity
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US2019278561A1
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Configuration for simulating a video remote interpretation session
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US2019279621A1
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Quality control configuration for machine interpretation sessions
|
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US2018294786A1
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Process for acoustic amplification in a mobile device application
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US2018295441A1
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Mobile computing device receptacle with an acoustic amplification component
|
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US10114416B1
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Parabolic-shaped receptacle and support mechanism for a computing device
|
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US2018295431A1
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Parabolic-shaped receptacle for a computing device with an audio delivery component
|
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US2017364509A1
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Configuration that provides an augmented video remote language interpretation/translation session
|
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US2017366667A1
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Configuration that provides an augmented voice-based language interpretation/translation session
|
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US2017237857A1
|
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Quality assurance configuration for remote agent communication
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US2017212885A1
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Configuration for dynamically displaying language interpretation/translation modalities
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US2017214611A1
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Sip header configuration for identifying data for language interpretation/translation
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