|
US2013226882A1
|
|
Automatic table cleanup for relational databases
|
|
US2013226576A1
|
|
Conference call service with speech processing for heavily accented speakers
|
|
US2013202102A1
|
|
Dynamic call special treatment based on aggregate call hold queue time
|
|
US2013182063A1
|
|
Automatic web conference presentation synchronizer
|
|
US2011125486A1
|
|
Self-configuring language translation device
|
|
US2011099011A1
|
|
Detecting and communicating biometrics of recorded voice during transcription process
|
|
US2011051907A1
|
|
Verification of user presence during an interactive voice response system session
|
|
US2011044432A1
|
|
Dynamic control of voice mail delivery sequence
|
|
US2010105426A1
|
|
Embedded biometrics in telecommunication devices for feature extraction and context identification
|
|
US2010086108A1
|
|
Method and system for using conversational biometrics and speaker identification/verification to filter voice streams
|
|
US2010054431A1
|
|
Optimized method to select and retrieve a contact center transaction from a set of transactions stored in a queuing mechanism
|
|
US2010048227A1
|
|
Short messaging service for extending customer service delivery channels
|
|
US2010002850A1
|
|
Method and system to manage multiple IVRs
|
|
US2009319541A1
|
|
Efficient identification of entire row uniqueness in relational databases
|
|
US2009306979A1
|
|
Data processing system for autonomously building speech identification and tagging data
|
|
US2009323906A1
|
|
Secure voice transaction method and system
|
|
US2009235043A1
|
|
Automatic table partitioning roll-in
|
|
US2009232127A1
|
|
UPD-based soft phone state monitoring for CTI applications
|
|
US2009232296A1
|
|
Identifying caller preferences based on voice print analysis
|
|
US2009049136A1
|
|
Dynamically managing a system of servers
|
