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[24]7 AI INC

Overview
  • Total Patents
    117
  • GoodIP Patent Rank
    13,930
  • Filing trend
    ⇧ 100.0%
About

[24]7 AI INC has a total of 117 patent applications. It increased the IP activity by 100.0%. Its first patent ever was published in 2007. It filed its patents most often in United States, Australia and WIPO (World Intellectual Property Organization). Its main competitors in its focus markets computer technology, it methods for management and telecommunications are 24/7 CUSTOMER INC, CTRIP TRAVEL INFORMATION TECH (SHANGHAI) CO LTD and ECKOH UK LTD.

Patent filings in countries

World map showing [24]7 AI INCs patent filings in countries
# Country Total Patents
#1 United States 54
#2 Australia 44
#3 WIPO (World Intellectual Property Organization) 12
#4 Canada 5
#5 EPO (European Patent Office) 2

Patent filings per year

Chart showing [24]7 AI INCs patent filings per year from 1900 to 2020

Top inventors

# Name Total Patents
#1 Kannan Pallipuram V 33
#2 Vijayaraghavan Ravi 23
#3 Sri R Mathangi 14
#4 Chakraborty Abir 12
#5 Adusumilli Kranthi Mitra 12
#6 Singh Bhupinder 10
#7 Srivastava Vaibhav 8
#8 Bodell Michael 6
#9 Ghose Abhishek 6
#10 Chang Andrew 6

Latest patents

Publication Filing date Title
US2021058512A1 Method and apparatus for providing assistance to calling customers
US2020177730A1 Method and apparatus for providing multimodal interaction assistance to callers
US2020098366A1 Method and apparatus for facilitating persona-based agent interactions with online visitors
US2020082214A1 Method and apparatus for facilitating training of agents
US2019340658A1 Method and apparatus for facilitating interaction with customers on enterprise interaction channels
US2019295122A1 Method and apparatus for facilitating management of advertisement campaigns
US2019259036A1 Method and apparatus for facilitating turn-based interactions between agents and customers of an enterprise
US2019259058A1 Method and apparatus for selecting treatment for visitors to online enterprise channels
US2019156838A1 Method and apparatus for managing agent interactions with enterprise customers
US2019146647A1 Method and system for facilitating collaboration among enterprise agents
US2019132451A1 Method and apparatus for facilitating agent conversations with customers of an enterprise
WO2019060416A1 Method and system for authenticating customers on call
US2019089699A1 Method and system for authenticating customers on call
US2019080351A1 Method and apparatus for provisioning optimized content to customers
US2019043483A1 Method and apparatus for training of conversational agents
US2018276723A1 Method and apparatus for notifying customers of agent's availability
US2017154495A1 Method and apparatus for engaging users on enterprise interaction channels
US2017169101A1 Method and apparatus for managing natural language queries of customers
US2017140449A1 Method and apparatus for linking customer interactions with customer messaging platforms
US2017140428A1 Method and apparatus for dynamically selecting content for online visitors