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24/7 CUSTOMER INC

Overview
  • Total Patents
    139
  • GoodIP Patent Rank
    12,292
  • Filing trend
    ⇩ 100.0%
About

24/7 CUSTOMER INC has a total of 139 patent applications. It decreased the IP activity by 100.0%. Its first patent ever was published in 2005. It filed its patents most often in United States, Canada and Australia. Its main competitors in its focus markets it methods for management, computer technology and telecommunications are USAA, BANQUE ACCORD and PERPLES INC.

Patent filings in countries

World map showing 24/7 CUSTOMER INCs patent filings in countries

Patent filings per year

Chart showing 24/7 CUSTOMER INCs patent filings per year from 1900 to 2020

Top inventors

# Name Total Patents
#1 Kannan Pallipuram V 45
#2 Sri R Mathangi 22
#3 Vijayaraghavan Ravi 21
#4 Singh Bhupinder 18
#5 Adusumilli Kranthi Mitra 13
#6 Srivastava Vaibhav 12
#7 Bodell Michael 12
#8 Monegan Michael 11
#9 Chang Andrew 9
#10 Chakraborty Abir 7

Latest patents

Publication Filing date Title
US2017364930A1 Method and apparatus for assessing customer value based on customer interactions with advertisements
US2017364965A1 Method and apparatus for facilitating a provisioning of advertisements to customers
US2017214678A1 System and method for creating and implementing scalable and effective multi-media objects with human interaction proof (hip) capabilities
US2017270416A1 Method and apparatus for building prediction models from customer web logs
US2018181286A1 Method and apparatus for facilitating user chat interactions
US2017185904A1 Method and apparatus for facilitating on-demand building of predictive models
US2018129512A1 Method and apparatus for serving online communities of users
WO2017075081A1 Method and apparatus for facilitating customer intent prediction
US2017091780A1 Method and apparatus for facilitating customer interactions with enterprises
US2016342911A1 Method and system for effecting customer value based customer interaction management
US2016267422A1 System and method for facilitating social recognition of agents
US2016239848A1 Method and system for automatic execution of at least one next action during a customer interaction
US2016134752A1 Method and apparatus for facilitating speech application testing
US2016042359A1 Methods and apparatuses for modeling customer interaction experiences
US2015281447A1 Automated assistance for customer care chats
US2015256675A1 Method and apparatus for improving goal-directed textual conversations between agents and customers
CA2918283A1 Method and apparatus for linking device applications to a customer service interface
US2015007065A1 Method and apparatus for determining user browsing behavior
US2015012829A1 Method and apparatus for facilitating voice user interface design
US2014222823A1 Method and apparatus for extracting journey of life attributes of a user from user interactions