US2016210682A1
|
|
Method And Apparatus For Enhanced In-Store Retail Experience Using Location Awareness
|
US2016042419A1
|
|
Method and apparatus for providing customized interaction experience to customers
|
US2015339683A1
|
|
Method and apparatus for providing customer notifications
|
WO2015126954A1
|
|
Method and apparatus for improving customer interaction experiences
|
WO2015100362A1
|
|
Systems and methods for facilitating dialogue mining
|
US2014358612A1
|
|
Method and apparatus for managing visitor interactions
|
US2014358631A1
|
|
Method and apparatus for generating frequently asked questions
|
WO2014172609A1
|
|
Method and apparatus for extracting journey of life attributes of a user from user interactions
|
US2014317120A1
|
|
Identification of points in a user web journey where the user is more likely to accept an offer for interactive assistance
|
WO2014127301A2
|
|
Categorization of user interactions into predefined hierarchical categories
|
CA2899489A1
|
|
Dynamic prediction of online shopper's intent using a combination of prediction models
|
US2014192971A1
|
|
Method and apparatus for analyzing leakage from chat to voice
|
US2014156383A1
|
|
Ad-words optimization based on performance across multiple channels
|
US2014079195A1
|
|
Method and apparatus for predicting intent in IVR using natural language queries
|
US2014044243A1
|
|
Method and apparatus for intent prediction and proactive service offering
|
US2013343534A1
|
|
Method and apparatus for diverting callers to Web sessions
|
US2013332411A1
|
|
Business rules manager
|
US2013331070A1
|
|
Data assistance application for mobile devices
|
US2013304578A1
|
|
Method and apparatus for enhanced in-store retail experience using location awareness
|
US2013282595A1
|
|
Method and apparatus for optimizing web and mobile self-serve apps
|