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TELETECH HOLDINGS INC

Overview
  • Total Patents
    105
  • GoodIP Patent Rank
    136,876
About

TELETECH HOLDINGS INC has a total of 105 patent applications. Its first patent ever was published in 2001. It filed its patents most often in WIPO (World Intellectual Property Organization), EPO (European Patent Office) and Australia. Its main competitors in its focus markets it methods for management, telecommunications and digital networks are YELLOWPAGES COM LLC, WITNESS SYSTEMS INC and TIMETRADE SYSTEMS INC.

Patent filings per year

Chart showing TELETECH HOLDINGS INCs patent filings per year from 1900 to 2020

Top inventors

# Name Total Patents
#1 Tuchman Kenneth D 84
#2 Sharpe Bruce A 81
#3 Truong Henry D 77
#4 Rahn Alan B 45
#5 Sharpe Bruce 15
#6 Torres Oscar Pablo 6
#7 Jares Joaquin 5
#8 James Brian R 5
#9 Seabaugh Aaron W 5
#10 Recalde Jorge Alfredo 5

Latest patents

Publication Filing date Title
WO2016073305A1 Method for collecting data using a user interaction event-driven data collection system
WO2016073302A1 Method for connecting users with agents based on user values and algorithms
WO2016073304A1 Method for connecting a user with an agent based on user interaction of a link of a prior message exchanged between the user and the agent
WO2013055939A2 Method for providing learning courses via a service center supporting a variety of products
US2013046571A1 Method for proactively predicting subject matter and skill set needed of support services
US2013024277A1 Platform to provide advertisements to users of registered products
US2008140438A1 Risk management tool
US2009063685A1 Secure computer working environment utilizing a read-only bootable media
US2007282703A1 Virtual retail assistant
EP1994495A2 Performance optimization
US2007160188A1 Home agent access in call routing management based on caller language
EP1943822A2 Shared call center systems and methods (gigapop)
US2007138268A1 Virtual retail assistant
US2008074264A1 Product information associated with customer location
US2007041527A1 Integrated call management
US2009016522A1 Monitoring service personnel
US7496053B1 Web-based visual development environment
AU7322901A Method and system for providing multichannel customer interaction