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CUSTOMER SERVICE CENTER OF STATE GRID CORP OF CHINA

Overview
  • Total Patents
    18
  • GoodIP Patent Rank
    95,226
  • Filing trend
    ⇧ 80.0%
About

CUSTOMER SERVICE CENTER OF STATE GRID CORP OF CHINA has a total of 18 patent applications. It increased the IP activity by 80.0%. Its first patent ever was published in 2016. It filed its patents most often in China. Its main competitors in its focus markets it methods for management, computer technology and telecommunications are 24 7 CUSTOMER INC, AUGME TECHNOLOGIES INC and HAN HYUNG NAM.

Patent filings in countries

World map showing CUSTOMER SERVICE CENTER OF STATE GRID CORP OF CHINAs patent filings in countries
# Country Total Patents
#1 China 18

Patent filings per year

Chart showing CUSTOMER SERVICE CENTER OF STATE GRID CORP OF CHINAs patent filings per year from 1900 to 2020

Top inventors

# Name Total Patents
#1 Ma Yongbo 10
#2 Gong Lihua 8
#3 Sheng Yan 8
#4 Liu Kunpeng 8
#5 Zhang Quan 8
#6 Li Ziqian 7
#7 Yang Jing 6
#8 Wang Zongwei 6
#9 Shen Lei 5
#10 Jin Peng 5

Latest patents

Publication Filing date Title
CN109274844A It is a kind of that the call center system of monitoring function is provided
CN109189906A Intelligent customer service is to the complete semantic recognition methods of more question sentences under coherent context
CN108446111A A kind of micro services construction method based on Spring cloud
CN108492033A Power grid client, which concentrates, complains intelligent early-warning method
CN108509566A One kind is based on 95598 data publication service operation system network topology method for visualizing on cloud
CN108416062A A kind of electric network data correlating method based on address matching technology
CN108510292A Automatic flow householder method for fault scenes problem in electric power calling service
CN108470282A Work order intelligent method for classifying is complained by Customer Service Center
CN108537682A Scheduled outage sensitive client recognition methods based on improved entropy method
CN107423859A A kind of built-up pattern modeling method and system
CN107463961A A kind of Early-warning Model modeling method and system
CN107240033A The construction method and system of a kind of electric power identification model
CN106952043A A kind of scheduled outage susceptibility appraisal procedure and device
CN106791225A A kind of alarm method and device
CN106779432A A kind of customer service officer professional ability management system for tracking
CN106776536A A kind of electric service CSAT keywords database construction method and device
CN106303109A A kind of traffic method for routing, speech sound access equipment and call center system
CN106713677A Prediction method for incoming call traffic of power client service center