| # | Country | Total Patents | |
|---|---|---|---|
| #1 | Canada | 5 | |
| #2 | WIPO (World Intellectual Property Organization) | 5 | |
| #3 | Australia | 4 | |
| #4 | EPO (European Patent Office) | 2 | |
| #5 | China | 1 |
| # | Industry | |
|---|---|---|
| #1 | Telecommunications | |
| #2 | Digital networks | |
| #3 | IT methods for management |
| # | Technology | |
|---|---|---|
| #1 | Telephonic communication | |
| #2 | Digital information transmission | |
| #3 | Data processing systems |
| # | Name | Total Patents |
|---|---|---|
| #1 | Ezerzer Ran | 16 |
| #2 | Borodow Eli Ben | 13 |
| #3 | Aljane Ali | 12 |
| #4 | Margulies Edwin Kenneth | 10 |
| #5 | Holly Gerald Augustin Jr | 6 |
| #6 | Borodow Eli B | 3 |
| #7 | Rodriguez Pablo M | 3 |
| #8 | Yahmadi Imed | 3 |
| #9 | Marguiles Edwin Kenneth | 3 |
| #10 | Jarquin Roberto Armando Portil | 2 |
| Publication | Filing date | Title |
|---|---|---|
| CN101341728A | Dynamic customer satisfaction routing | |
| AU2006248104A1 | Dynamic customer satisfaction routing | |
| CA2422522A1 | Call center administration manager with rules-based routing prioritization | |
| WO02071226A1 | Call center administration manager | |
| AU2001284913A1 | Call center administration manager with rules-based routing prioritization | |
| AU8494701A | Distributed multimedia software-based call center |