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KNOWLAGENT INC

Overview
  • Total Patents
    28
About

KNOWLAGENT INC has a total of 28 patent applications. Its first patent ever was published in 1998. It filed its patents most often in United States, WIPO (World Intellectual Property Organization) and Australia. Its main competitors in its focus markets telecommunications, it methods for management and control are BETTER ATM SERVICES INC, JINGLE NETWORKS INC and SUMITOMO LIFE INSURANCE CO.

Patent filings in countries

World map showing KNOWLAGENT INCs patent filings in countries

Patent filings per year

Chart showing KNOWLAGENT INCs patent filings per year from 1900 to 2020

Top inventors

# Name Total Patents
#1 Mcilwaine John C C 15
#2 Mcconnell Matthew G A 14
#3 Baggenstoss Rick 13
#4 Foley Lisa Marie 10
#5 East Jennifer C 10
#6 Richter Scott 7
#7 Beard Robert L 6
#8 Mcillwaine John C C 4
#9 Spence Dianna J 3
#10 Lendvay Kathleen C 3

Latest patents

Publication Filing date Title
US2006233346A1 Method and system for prioritizing performance interventions
US2006256953A1 Method and system for improving workforce performance in a contact center
US2006072739A1 Method and system for assessing and deploying personnel for roles in a contact center
US2004202309A1 Managing the rate of delivering performance interventions in a contact center
EP1639795A1 Managing the selection of performance interventions in a contact center
US2004202308A1 Managing the selection of performance interventions in a contact center
US7158628B2 Method and system for selecting a preferred contact center agent based on agent proficiency and performance and contact center state
US2003086555A1 System and method for increasing completion of training
US2003048893A1 Method and system for delivery of individualized training to call center agents
US7043193B1 Versatile resource computer-based training system
US6324282B1 Method and system for delivery of individualized training to call center agents
US6628777B1 Method and system for scheduled delivery of training to call center agents
US6301573B1 Recurrent training system