System and method for providing customized caller ID information
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Intelligent area code update system and method
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System and method of mapping database fields to a knowledge base using a graphical user interface
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System and method for providing automated take back and transfer functionality to a computer telephony system
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Audio communications device adapter
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Telephony system command scheduler and precedent processor
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Inbound/outbound call record processing system and method
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System and method for purging a call list
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Multi-lingual data processing system and system and method for translating text used in computer software utilizing an embedded translator
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Computer telephone system
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System and method for providing an electronic chat session between a data terminal and an information provider at the request of an inquiring party input into the data terminal
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System and method for optimizing a program containing a number of the flows through flow branches
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Browser user interface for client workstation
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Call record scheduling system and method
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Data processing system with real time priority updating of data records and dynamic record exclusion
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Multi-path bus digital processor
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Unscheduled event task processing system
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System and method for determining and verifying a file record format based upon file characteristics
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Telephone call center management system which supports multi-user and separate private applications
