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ASPECT SOFTWARE INC

Overview
  • Total Patents
    74
  • GoodIP Patent Rank
    220,910
  • Filing trend
    ⇩ 100.0%
About

ASPECT SOFTWARE INC has a total of 74 patent applications. It decreased the IP activity by 100.0%. Its first patent ever was published in 1998. It filed its patents most often in United States, EPO (European Patent Office) and China. Its main competitors in its focus markets telecommunications, it methods for management and digital networks are APOGEE NETWORKS, INCALL LTD and POCKETTHIS INC.

Patent filings in countries

World map showing ASPECT SOFTWARE INCs patent filings in countries

Patent filings per year

Chart showing ASPECT SOFTWARE INCs patent filings per year from 1900 to 2020

Top inventors

# Name Total Patents
#1 Mohan Prabhuram 10
#2 Hollatz Mike 8
#3 Strandberg Malcom 6
#4 Peters Michael 6
#5 Lewis Donald C 6
#6 Wesen Dave 4
#7 Beshears Aaron C 4
#8 Prabhuram Mohan 3
#9 Barnett James 3
#10 Dezonno Anthony 3

Latest patents

Publication Filing date Title
US9883037B1 Systems and methods in an electronic contact management system to estimate required staff levels for multi-skilled agents
GB0816247D0 Unified command and control of a multiplicity of heterogeneous system supporting call center functionality
US2010017251A1 Method and Apparatus for Describing and Profiling Employee Schedules
US2010076898A1 Method of Scheduling a Workforce Constrained By Work Rules and Labor Laws
EP1986368A1 Method and apparatus for conferencing
US2009260066A1 Single Sign-On To Administer Target Systems with Disparate Security Models
EP1965576A2 Method of scheduling calls in an ACD system
EP1959385A1 Automatic contact center agent assistant
US2009175437A1 Call transfer between differing equipment
US2009110181A1 Administering multiple target ACD systems
US2009074169A1 Multi-Line Communication System
US2009067615A1 Echo cancellation using gain control
US2009003224A1 Method and apparatus for performing turnaround testing on a digital signal 1 board
EP1885110A1 Method of using VOIP for callback from an ACD
US2008107247A1 Emergency recording during VoIP session
US2008127069A1 Reusable class library for multi-threaded application
US2008021999A1 Remote expert screen pop via data message
US2007274298A1 Voice over IP adapter
US2007260587A1 Escalating online expert help
US2007160187A1 System and method for redirecting a telecommunicating party to an information source over a computer network