|
US10757262B1
|
|
Techniques for decisioning behavioral pairing in a task assignment system
|
|
US2021067627A1
|
|
Techniques for behavioral pairing in a task assignment system
|
|
US10757261B1
|
|
Techniques for pairing contacts and agents in a contact center system
|
|
US2020401982A1
|
|
Techniques for multistep data capture for behavioral pairing in a task assignment system
|
|
US2020233700A1
|
|
Techniques for behavioral pairing in a task assignment system
|
|
US2020236218A1
|
|
Techniques for behavioral pairing in a task assignment system
|
|
US2020175458A1
|
|
Techniques for behavioral pairing in a multistage task assignment system
|
|
US10496438B1
|
|
Techniques for adapting behavioral pairing to runtime conditions in a task assignment system
|
|
US2019370724A1
|
|
Techniques for workforce management in a task assignment system
|
|
US2019253553A1
|
|
Techniques for behavioral pairing in a contact center system
|
|
US2019166254A1
|
|
Techniques for data matching in a contact center system
|
|
US10110746B1
|
|
Techniques for benchmarking pairing strategies in a task assignment system
|
|
US10122860B1
|
|
Techniques for estimating expected performance in a task assignment system
|
|
US9930180B1
|
|
Techniques for behavioral pairing in a contact center system
|
|
AU2009209317A1
|
|
Routing callers from a set of callers in an out of order sequence
|
